Frequently Asked Questions - FIRE SAFETY DIVISION

The PSP or SP is required to fill in Appointment Form which is provided by the JBPM and submitted to the counter for processing.

Appointment Form can be found on the JBPM Portal. (Please refer to the attached Consultation Form to upload to the Portal and create a hyperlink here)

This service is provided at the Fire Safety Division (BKK) of the State Fire and Rescue Department and the Fire and Rescue Department Zonal Office based on the location of the applicant's premises. The Fire and Rescue Department Zonal Office is responsible for processing applications for business license support in the area under the zone's care.

For the Federal Territories (Kuala Lumpur, Putrajaya, Labuan and Perlis) all applications must be referred directly to the State Fire and Rescue Department (BKK).


No need. JBPM business licensing support applies as long as there is no change in use of the premises, such as a shop being converted into a budget hotel or a change in the business owner.
 

Licensing Support is one of the services technical information related to fire safety provided by JBPM to agencies license issuer. JBPM does not issue licenses but provide support to licensing agencies regarding aspects fire safety.

Yes, there is. The Malaysian Fire and Rescue Department provides public education services through exhibitions, talks and demonstrations of firefighting equipment.

The Malaysian Fire and Rescue Department is always working hard and hopes that every member of the community knows about fire prevention and safety, especially at home, by holding fire safety awareness campaigns.

Local communities can apply to the Malaysian Fire and Rescue Department to hold talks on fire prevention and safety methods at home through residents' associations or residents' representatives by applying to the Fire Station Chief closest to their location. The talks are free of charge.

• The establishment of a Community Fire Department is by submitting an application at the Zonal Office or nearest fire station.

• It is recommended that the membership of the Community Firefighters team be at least ten (10) people per team.

· The establishment of a Fire Squad is done by registering with the respective state Fire Department.

· Membership of at least 10 people per team.

· Membership is encouraged for those aged 15 and above.

Establishing a 3K Club; how to register at the nearest Malaysian Fire and Rescue Station.

According to Act 341, Section 10; Any person who fails to comply with any requirement of a fire hazard abatement notice served on him pursuant to section 8 within the time specified in the notice, whether or not an order under section 13 has been made against him, commits an offence and shall on conviction be liable to a fine not exceeding five thousand ringgit or to imprisonment for a term not exceeding three years or to both and shall also be liable to an additional fine of one hundred ringgit for every day during which the offence continues after conviction. 
No, this situation will result in insufficient escape routes and affect life safety in the event of a fire emergency.
This is an offence as stipulated in the Fire Services Act 1988, Section 2, Interpretation of fire hazard I. Inadequate means of escape from any part of a building to any place, whether inside or outside the building, which provide protection to persons in the event of a fire.
In general, fire hazards can be avoided by complying with all matters categorized in the interpretation of fire hazards, section 2, Fire Services Act 1988, including;
i. Not to make illegal modifications to the building;
ii. Ensure that fire fighting equipment or fire safety installations are always in good condition, for example, Emergency EXIT Lights, Fire Extinguishers and others; and
iii. Always practice good housekeeping so as not to obstruct the exit. 
Firefighter Application Forms can be obtained through:
• Fire Safety Division Counter, State Fire and Rescue Department; and
• The nearest Zonal Office, State Fire and Rescue Department counter (For Sarawak only).
 

Premises categorised as designated premises require a Fire Certificate. The following are the characteristics of designated premises as provided for in the Fire Services (Designated Premises) (Amendment) Order 2020 [PU(A) 289/2020]:

 

SCHEDULE

PREMISES SET

 

Premises Designated by Use

Size

Place

1.

Library

   2000 square meters and more

   (total floor area)

     All over Malaysia

 

 

 

 

2.

Hospitals and Nursing Homes

(i) 2000 square meters and above (total floor area)

     All over Malaysia

 

 

 

 

 

 

(ii) 5 floors and above

 

 

 

 

 

3.

Hotels

(i) Open corridors - 100 rooms and more per block;

     All over Malaysia

 

 

 

 

 

 

(a)     2 floors to 3 floors with 101 rooms and more

 

 

 

 

 

 

 

(b)     4 floors and above with 51 rooms and more

 

 

 

 

 

4.

Hostels and Dormitories

(i) Open corridor- 10 floors and above or 5000 square meters and more (total floor area);

     All over Malaysia

 

 

 

 

 

 

(ii) Other designs- 6 floors and above or 3000 square meters and more (total floor area)

 

5.

Office

Height 30 meters and above or 10,000 square meters and above (total floor area)

     All over Malaysia

 

 

 

 

6.

Shop

   3000 square meters and more (total floor area)

     All over Malaysia

 

 

 

 

7.

Factory

(i) One storey - 2000 square metres and above (total floor area) installed with an automatic sprinkler system;

     All over Malaysia

 

 

 

 

 

 

(ii) 2 floors and above - 2000 square meters and more (total floor area) installed with an automatic sprinkler system;

 

 

 

 

 

 

 

(iii) Special Structure- Dangerous process

 

 

 

 

 

8.

Assembly Place

(i) Buildings below self-clearance level of 1000 square metres and above (total floor area);

     All over Malaysia

 

 

 

 

 

 

(ii) Assembly venues of 2000 square meters and more (total floor area)

 

 

 

 

 

9.

Storage and General

(i) Underground car parks of 2000 square metres and above (total floor area) installed with an automatic sprinkler system;

     All over Malaysia

 

 

 

 

 

 

(ii) 1,000 square metres and above (total floor area) or 7000 cubic metres and above, which are fitted with an automatic sprinkler system

 

 
Fire Certificate applications can be made manually at the Fire Safety Division, Fire and Rescue Department of the State where the designated premises are located and submit the Application Form as per the First Schedule for new Fire Certificate applications, and the Third Schedule for Fire Certificate renewal applications.
The form is as follows: (Please provide a link to the form)
i) First Schedule – Application for Fire Certificate
ii) Third Schedule – Application for Renewal of Fire Certificate.
 
Applications for renewal of fire certificate must be made within 30 days before the effective date of the fire certificate. 

The Automatic Fire Monitoring System (AFMS) is a system that is connected to the main fire alarm panel at the designated premises with the AFMS control centre and then to the Operations Centre (PGO) of the Malaysian Fire and Rescue Department (JBPM). The AFMS control centre is responsible for filtering all alarm signals received through direct confirmation with the premises before sending them to JBPM for follow-up action. 

The installation of SPKA systems on Designated Premises is the responsibility of SPKA service providers appointed by the Government. The installation of SPKA systems on buildings (Designated Premises) is subject to the 'SPKA subscription agreement' between the SPKA service provider and the building owner. 
Based on the provisions of the Fire Services (Designated Premises) (Amendment) Order 2020, all designated premises must be automatically connected to the nearest PGO. The owner of the designated premises is responsible for providing the SPKA connection and failure of the premises to meet this requirement will result in the Fire Service Certificate not being issued.

The fire extinguisher receipt (H13) was converted to a Barcode Sticker after the eFEIS system came into effect on 1 June 2013. The process for renewing the Fire Extinguisher Receipt is as follows:

i. Fire Extinguishers (APA) owners must bring the APA they want to renew or a new fire extinguisher to a fire extinguisher maintenance company that has registered with the eFEIS system. The list of companies that have registered with the eFEIS system can be consulted on the JBPM Portal.

ii. The fire extinguisher maintenance company (contractor) must bring the fire extinguisher and the letter filled out by the fire extinguisher owner to the nearest eFEIS center. There are 108 eFEIS centers throughout Malaysia.

iii. Officers at the eFEIS Center will review the application and ensure that the fire extinguisher is in good condition to obtain a barcode sticker. All data will be stored in the eFEIS system computerized and cannot be changed.

APA or Portable Fire Extinguisher is a fire extinguisher designed with a weight of extinguishing media not exceeding 20 kg and can be carried and operated by hand. APA contains pressurized extinguishing media that can be sprayed for the purpose of extinguishing fires.
 

i. To extinguish a fire when it has just started 

i. To put out small fires 

iii. To prevent the fire from getting bigger

iv. To create an exit from the building if the path is blocked by fire.

APA needs to be maintained and brought in for inspection by the Malaysian Fire and Rescue Department (JBPM) ONCE A YEAR. APA also needs to be 'RECHARGE' every time after use or when the needle on the pressure gauge is not in the green zone.

JBPM has determined that only qualified and registered contractors are allowed to carry out APA maintenance.

Ten (10) years. The cylinder lifespan is calculated from the month and year of manufacture.
 

Yes, if the APA's life is still more than 6 months from the date of inspection. For example, if the APA was issued in December 2007 and the APA wants to be inspected in January 2017, then it is still valid because the APA's life is still 12 months, which will end in December 2017.

The contractor must place replacement APA if removing APA from the premises (the amount of replacement APA depends on the existing fire hazard).

To obtain MS Document, you can purchase it directly by coming to the sales counter at the Department of Standards Malaysia (JSM) in Cyberjaya or you can purchase it by sending an application via email at sales@jsm.gov.my. Online purchase will be held in the future. You can choose to purchase MS Document in PDF or printed form.

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