Management (Division)
MANAGEMENT DIVISION
Vision
Providing strategic services to help the Malaysian Fire and Rescue Department become an international-class fire and rescue organization.
Mission
Support services management is committed to contributing towards professional fire and rescue services by effectively utilizing the latest resources and technology.
Objective
The support service delivery system is based on the principles of competence, integrity and accountability in administering financial, administrative, human resources and information technology activities efficiently and effectively.
Function
Design, develop, manage and monitor:
- Human Resource Strategic Planning
- Recruitment
- Placement and Exchange
- Service matters
- Promotion
- Training
- Competency Development
- Performance Management and Discipline
- HRMIS Implementation
- Recognition & Appreciation Program
- Psychological Services Management
Planning, managing and monitoring:
- Department's Annual Budget and Management Expenditure Estimates;
- Allocation Distribution to all 20 Departmental PTJs;
- Departmental and PTJ Expenses;
- The total procurement of JBPM throughout the year, in accordance with AP168 and AP168(a).
- Procurement through direct purchase, quotation, tender, direct negotiation and eBidding through the eProcurement (eP) System;
- Procurement contracts;
- Voucher payment via the eSPKB System;
- Accounting and preparation of relevant statements/reports for the purpose of controlling and verifying expenses;
- Payment of claims, personal advances, loans and allowances;
- Adjustment of emoluments, recoveries, revenue collections and other payments; and
- Firefighters Welfare Fund (KWKB)
Planning, managing and monitoring:
- Government movable assets;
- Stores and Stocks;
- Office buildings and equipment;
- SPANCO vehicles;
- Meeting room;
- Classified records, files and documents;
- Time recorder card;
- Department library;
- Awarding of the Firefighter Medal and the Order of the Star and Federal/Federal and State Medals; and
- Building and office security.
Design, develop, manage and monitor:
- Departmental ICT strategies and policies;
- Department Local Area Network (LAN) and Wide Area Network (WAN);
- Application system;
- Website;
- Email;
- ICT procurement;
- Daily operations and security of the Data Center;
- ICT Security;
- ICT maintenance;
- Technical assistance and advisory services related to ICT to users; and
- Continuous ICT training and culture programs
Customer Charter
Our commitment is to ensure:
Support service management is managed effectively and efficiently towards delivering fire and rescue services that exceed customer and stakeholder expectations.
With that we promise to:
- Apply for filling in the form to the Appointing Authority one month before the recruitment date set by the SPA;
- Apply to fill the vacancy to another Head of Service within seven (7) days from the date of vacancy.
- Process all service matters for internal approval for each employee within seven (7) days from the date of receipt of complete applications;
- Manage acting/promotion for closed positions within six (6) months from the date of vacancy advertisement
- Ensure that officers undergo training for at least seven (7) days a year;
- Submit a counseling service report to the Head of Department / Supervisor within 119 working days for low-performing and problematic officers;
- Arrange bill payment to suppliers within 10 days from the date of receipt of complete documents;
- Issuing a Local Order (LO) within three (3) working days from the date the complete application is received;
Organization Chart
Please click here to view the Management Division Organization Chart.
Please click here to view the Human Resources Branch Organization Chart.
Please click here to view the Financial Management Branch Organization Chart.
Please click here to view the Administrative Branch Organization Chart.
Please click here to view the Information Technology Branch Organization Chart.
Correspondence Address
Managing Director,
Management Division,
Headquarters, Fire and Rescue Department, Malaysia
2nd Floor, Lebuh Wawasan, Precinct 7,
62250 Putrajaya,
Federal Territory of Putrajaya.
Tel. No.: 03 – 8892 7600
No. Fax : 03 – 8889 3173 / 8888 0025
email: pbp@bomba.gov.my